Terms of Purchase and Use

The most affordable ticket is purchased in advance of the journey here at flybussen.no. Tickets can always be purchased on the bus, but at a higher price than when purchased in advance.

The ticket must be carried throughout the entire journey. It is your responsibility to ensure that the ticket is not misplaced.

If you cannot present a valid ticket during a ticket check, a fee may be charged. You must also be able to present valid identification/proof to document the correct ticket type.

As a customer, you are responsible for ensuring that:

The correct travel route and date are selected.
The correct ticket category is chosen. Remember to provide proof if you are entitled to a discount.
The correct email address is entered at the time of purchase.

When purchasing a ticket on flybussen.no, you must choose your desired travel route and departure time.

The ticket is valid all day on the selected route, allowing you to use it at your convenience within the chosen travel day.

If downtime or other technical issues prevent the purchase of tickets on flybussen.no, tickets must be purchased on the bus. When purchasing on the bus, the price will normally be higher than online.

We do not refund the price difference between bus and online prices during downtime or technical issues on the website. We recommend purchasing your ticket well in advance of departure.

Ticket cannot be changed or refunded.

To assert your claim, you must send us a written request no later than 3 months after the incident. We will respond to your request as soon as possible, usually within 4 weeks after receiving it.

Please note that if we do not receive your response to our feedback within 3 months, the case will be considered expired, and any claims will no longer be valid.

Information for passengers:

The traveler is responsible for being at the bus stop in good time before the bus is scheduled to arrive, standing clearly at the bus stop itself, and giving a clear hand signal to the driver when the bus arrives so that the bus stops. The bus will only stop on signal.

Ticket Information:

Adult ticket:

Valid for passengers aged 18 and older.

Round trip ticket

Discount is automatically applied when purchasing an adult round-trip ticket on the www.flybussen.no. This discount applies only to adult tickets, as round-trip discount is not combined with other discounts such as child, senior, or student discounts.
When purchasing a round-trip ticket on board the bus, you will receive 75 days for an open return (the return must take place within 75 days). It is important to keep the ticket, as it must be shown on board for the return trip.

Child tickets

All children under the age of 4 ride free with us.

Child tickets apply to children aged from 4-17 years.

Family ticket

A Family ticket has the same cost as a one-way adult ticket. The ticket admits one adult and up to four of their own children aged from 4-17 years. Family tickets do not apply to school groups, sports teams or other larger groups traveling together.

Student discount

We do not have a discount for students.

Military discount

We do not have a discount for conscripts.

Senior discount

We do not have a discount for seniors.

Companion Discount

Only companions accompanying deaf and blind travelers may ride free of charge. Beyond that, no discount is given to a companion / traveler with a companion certificate.

Kirkenes Airport

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